Mobile Platform Technology Solution

We offer insurers the opportunity to build and customise any form of Mobile Platform Technology Solution that enables their policyholders to have access to an array of relevant and unique features and functions.

The platforms would include Conventional Apps, Progressive Web Apps, and WhatsApp Solutions, compatible with iOS and Android devices.

Features include, but are not limited to:

  • Register using your ID number and cell phone number.
  • Booking a Home or Convenience Drive (If included)
  • Access to Emergency Assist Services including the activation of a Panic SOS button for an immediate call back to enable emergency services support. 
  • Lodging of claims (Photos and Videos) including but not limited to Motor and Non-Motor claims (geyser, piping, resultant damage incidents).
  • First Notification of Loss (FNOL)
  • Recording of an Accident.
  • Access to the Natis system to book your driver’s license renewals or to report or request an Accident Case Number
  • Recording/Scanning of the Driver’s and the 3rd Parties Licence card and disc.
  • Submission of any Vehicle/Home/Motorcycle Pre-inspections
  • Either email the policy schedule to a specified address or integrate it into any insurers’ Policy Administration System supporting various functions as required, like viewing the client policy schedule.
  • Access and manage your vehicle licence disc renewals and payment of discounted fines services (optional).
  • Live chat directly with the call centre for emergency services support.
  • Requesting that the insurer or the broker contact you.
  • Managing your personal documents (Document Vault)
  • Requesting amendments to policies (Change Request)
  • Managing personal information and dependents’ information.
  • Referral of friends 
  • Emailing cover of confirmation letter/cross-border letter to a specified email address.
  • Weather Warnings, Road Closure & Accident Alerts, and Load Shedding Alerts

Contact our sales team for more information.
sales@oneloyalty.co.za
011 291 7300