Private Fire Emergency Assist Services
The vital importance of a professional firefighting service often only comes to light after the experience of an unfortunate incident.
It is a well-known fact that major portions of the Greater Johannesburg Region and other regions were left without the necessary levels of fire protection that citizens and insurers had depended on before, and it became crucial that a professional, privately owned, first response firefighting service was necessary to address this need and provide peace of mind to residential and commercial clients alike.
Fire Ops offers this level of sophistication and expertise like no other in the market, incomparable to any current available fire service. It has since become the only viable alternative to the limited fire service available to citizens, businesses, and insurers.
Fire Ops is supported by a staff of 100 (crew of recruits, firefighters and officers) with more than 400 years of combined professional experience.

Private Fire Emergency Services & Fire Medical Related Services
- 24-Hour Emergency Call Centre number and Fire Response Emergency Case Management.
- First Response through the App and Call Centre.
- Private First Response Service for single residential or commercial stands and response assistance (Greater Gauteng and other areas)
Services
1. Operations (core product)
- First Response Tactical Firefighting Service
- Rescue Operations (Vehicle fires included)
How Private Fire Emergency Serves Members
- Members can call the dedicated Fire Emergency Services Number to speak to a call centre agent
- Members receive access to an expert crew and highly skilled tactical firefighters via both platforms (app or call centre), linked to a watch room (call centre) and monitored 24 hours per day
- Vehicles are dispatched within 60 seconds of receiving an emergency call
- Response units will arrive at the required location within a maximum of 15min (see services terms and conditions)
- Services are on standby and available 24/7/365 to members
Current Patches (Fire Stations) within the Operational Area
- Patch 1 – Crown Mines
- Patch 2 – Rosebank
- Patch 3 – North Cliff
- Patch 4 – Krugersdorp
- Patch 5 – Randpark Ridge
- Patch 6 – Waterfall City
- Patch 7 – Alberton
- Patch 8 – Kyalami
- Patch 21 – Bloemfontein
- New Patch: Umbilo (KZN)
- New Patch: Kloof (KZN)