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Head Office
33 Ballyclare Drive
Ballywoods Office Park
Cedarwood House
Ground Floor
Unit NR: XXX00001
Bryanston 2021
Tel: +27 11 291 7300
One Loyalty Australia
www.oneloyalty.com.au
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COMPLAINTS & ESCALATIONS
Complaints / Assist Department
The One Loyalty team has direct access to the Call Centre Supervisors and Operations team.
In instances where live intervention is required, please take note of the below procedures.
Office Hours – Monday to Friday
Tel: +27 (0) 11 291 7300
Email: customerservice@oneloyalty.co.za
After Hours – Friday to Sunday
One Loyalty Standby Team
Tel: + 27 (0) 71 882 9178
After Hours – Monday to Thursday
Sales: sales@oneloyalty.co.za
Ryan Grill
Tel: 082 552 8216
Anthony Kotton
Tel: 082 784 4271