Transform your client interactions and redefine your Brokerage/UMA/Insurance operations with One Loyalty’s revolutionary WhatsApp Solution tailored uniquely for your policyholders!
Discover a suite of features designed to streamline your workflow and enhance your client relationships, to create a future where managing your insurance world is just a tap away:
Simplify client onboarding with a customizable and user-friendly registration process
Seamlessly integrate with your Policy Administration System for efficient policy schedule management
Receive Accident Scene Management support to assist clients in times of a claim need
Stay ahead of claims with the First Notification of Loss (FNOL) feature
Effortlessly process and manage claims via voice notes, photos, and/or video submissions
Facilitate quick and easy policy updates through the Change Requests feature
Provide your policyholders with instant policy confirmations via email
Access All Emergency Assist Services for prompt support, including a Panic SOS button
Leverage unique communication features tailored for efficient broker-client interaction
Coordinate and book Home or Convenience Drives seamlessly (optional)
Stay informed with push notifications for important alerts and marketing messages
Manage vehicle license disc renewals (optional)
Streamline discounted fines (up to 50%) payment assistance and pothole claims recovery assistance (optional)
Access Accident reporting through the Natis System
Capture and store vehicle licenses with ease for efficient processing
Simplify vehicle/motorcycle pre-inspections and home pre-inspections to create a comprehensive item inventory for clients
Connect instantly with our call center via live chat for efficient emergency support
Facilitate client requests for callbacks from insurers with a simple click of a button
Safeguard and manage client documents securely through the Document Vault
Efficiently manage client personal information and dependents’ details
Unlock referral opportunities and earn rewards for business growth
Keep your clients informed pro-actively with real-time Weather Warnings and Load Shedding Alerts
Artificial Intelligence applied to pro-actively assist and support call centre services for continuous learning to be applied to the platform
Ongoing engagement to build and personalise features for your business!
Your tools, your clients, your vision, reimagined.