Giving Insurers the Ultimate Advantage

We have been of service to the SA-Insurer market for more than 20 years and have an impeccable service delivery track record, we offer best-in-market pricing, and are leaders in product innovation to ensure client retention and acquisition success!

Contact us today for a Presentation or a Quote at: sales@oneloyalty.co.za

#Omnichannel #callcentre #oneloyalty #insurers #brokers #insurance

Vehicle Breakdown & Accident Assistance Services

We are always RELIABLE, even if your vehicle might not be! We offer other businesses assistance with arranging vehicle breakdown and accident assistance services for their beneficiaries or members

Contact us today for more information at: sales@oneloyalty.co.za

Panic Services

Turn a cell phone into an emergency assistance tool for Road and Medical Emergencies!πŸ“²πŸ†˜

Panic SOS will be there to assist 24/7 no matter where your clients or staff are. In any form of emergency where your clients or staff is either unable to contact the call centre telephonically or prefers to simply use this solution, by pressing the SOS Panic button on their cell phone, the emergency alarm centre will contact your client or staff back to assess their emergency needs.

Contract us to have this easy solution, today: sales@oneloyalty.co.za

Real-Time Tracking

Request and track roadside and security assistance providers in real-time with the click of a button during emergency situations.

Medical Assistance

Our Call Centre provides immediate access to a team of dedicated nurses and paramedics, together with a national complement of accredited medical assistance Service Providers who will assist with a medical emergency.

You will have the following benefits on an access-only basis:
1. 24/7 Telephonic Advice and Information
2. Referrals to Medical Practitioners and facilitators
3. Liaison with next of kin

This service includes referrals to Crisis lines in case of:
1. Poison Hotline – In House
2. Suicide Hotline – Lifeline
3. Rape and HIV Counselling
4. Family and Domestic Abuse
5. Child Abuse
6. Bereavement Counselling

For more information about our medical services, contact sales@oneloyalty.co.za

New Business WhatsApp Solution

Transform your client interactions and redefine your Brokerage/UMA/Insurance operations with One Loyalty's revolutionary WhatsApp Solution tailored uniquely for your policyholders! πŸŒπŸ“±

Discover a suite of features designed to streamline your workflow and enhance your client relationships, to create a future where managing your insurance world is just a tap away:

✨ Simplify client onboarding with a customizable and user-friendly registration process
✨ Seamlessly integrate with your Policy Administration System for efficient policy schedule management
✨ Receive Accident Scene Management support to assist clients in times of a claim need
✨ Stay ahead of claims with the First Notification of Loss (FNOL) feature
✨ Effortlessly process and manage claims via voice notes, photos, and/or video submissions
✨ Facilitate quick and easy policy updates through the Change Requests feature
✨ Provide your policyholders with instant policy confirmations via email
✨ Access All Emergency Assist Services for prompt support, including a Panic SOS button
✨ Leverage unique communication features tailored for efficient broker-client interaction
✨ Coordinate and book Home or Convenience Drives seamlessly (optional)
✨ Stay informed with push notifications for important alerts and marketing messages
✨ Manage vehicle license disc renewals (optional)
✨ Streamline discounted fines (up to 50%) payment assistance and pothole claims recovery assistance (optional)
✨ Access Accident reporting through the Natis System
✨ Capture and store vehicle licenses with ease for efficient processing
✨ Simplify vehicle/motorcycle pre-inspections and home pre-inspections to create a comprehensive item inventory for clients
✨ Connect instantly with our call center via live chat for efficient emergency support
✨ Facilitate client requests for callbacks from insurers with a simple click of a button
✨ Safeguard and manage client documents securely through the Document Vault
✨ Efficiently manage client personal information and dependents' details
✨ Unlock referral opportunities and earn rewards for business growth
✨ Keep your clients informed pro-actively with real-time Weather Warnings and Load Shedding Alerts
✨ Artificial Intelligence applied to pro-actively assist and support call centre services for continuous learning to be applied to the platform
✨ Ongoing engagement to build and personalise features for your business!

Your tools, your clients, your vision, reimagined. πŸŒπŸš€

Do you have a will?

Do you have a will? πŸ“ƒ

We have a seamless, self-help, easy-to-use, Digital Will Platform that guides you step-by-step to create a personalised Will that is accessible anywhere 247/7/365.

The service provides unlimited access and updates to your Will ensuring that your loved ones are always provided for!

Contact us for more information: sales@oneloyalty.co.za

#online #personalised #affordable #easy #will #oneloyalty #southafrica

Tutor Assist

We offer educational support and assistance to students in grades 1 – 12 πŸ“„πŸ–₯

The service aids both the student and the parent to improve the student’s grades and allows them to engage in a balanced and family-focused lifestyle.

Service Hours: Sundays to Thursdays 18h00 to 21h00 (excluding National School and Public Holidays).

Contact sales@oneloyalty.co.za for more information.

Emergency Roadside Assistance

We can provide Emergency Roadside Assist Services for your business & customers preventing them from being stranded & inconvenienced when a vehicle accident or breakdown event occurs. πŸš—πŸš™

By either calling our emergency call centre, pushing the panic button or just accessing a live WhatsApp Chat function, immediate assistance will be rendered with the necessary support.

With this service in place, such unexpected events will be managed seamlessly.

Contact us today at: sales@oneloyalty.co.za

Legal Assistance

We can offer your clients/employees/beneficiaries/policyholders access to a Legal Assist Service which provides comprehensive legal assistance to the individual and his/her family. βš–οΈ

The services comprises:
β€’ A 24-hours telephonic legal advice line.
β€’ A legal document service; and
β€’ A direct legal consultation service.

For more information, contact us today at: sales@oneloyalty.co.za

Wellness Coupons

One Loyalty offers a solution to ensure optimal health is within reach of all our client’s members/employees through a unique solution that assists in saving money every time they shop for health products, nutritional supplements, and over-the-counter medication.

The coupon solution provides great Rand value savings on a wide array of products from healthy foods to baby products and everything in between, rewarding them instantly and adding true value to their lives.

With access to this benefit, your clients/employees can save on:
* Baby Care
* First Aid
* Food
* Personal Care
* Toiletries
* And So Much More!!!!

Contact us today at sales@oneloyalty.co.za for more information.